Frequently Asked Questions

We offer free shipping in the United States and all in stock items will ship within 1-2 business days from central Texas via US Postal Service First Class or Priority Mail, depending on total weight of package. Transit time is typically 2 – 8 business days. Tracking will be provided upon order processing. At this time we are only shipping within the U.S. on our website.

OOF! towels and scalp massagers can be refunded or exchanged if received damaged or not as described. Requests for a refund/exchange must be submitted via email at info@weareoof.com within 30 days of the order date.

Your security is a top priority of ours, we use the latest SSL encryption technology to prevent anyone from having visibility to your personal information during the checkout process.

At OOF!, we take your privacy and communication preferences seriously. We promise not to sell your information, and may only use your email address to send you service-related notices unless you subscribe to our updates. If you do not want to receive these messages, you may opt out by following the instructions in the message. We believe in respecting our customers' privacy and will always strive to provide you with a safe and secure online shopping experience.

OOF! tee material hair towels minimize frizz by using a soft, absorbent knit cotton fabric that reduces friction on the hair, preventing breakage and split ends.

Guess what? Your cotton t-shirt hair towel gets even more absorbent after washing! Speaking of which, just toss it in the machine on cold, maybe a touch of non-chlorine bleach if it's feeling funky. Give it a gentle cycle and a low tumble dry.

Our jersey knit hair plopping and wrap towels are made with 100% organic cotton ensuring a thick but smooth surface for your hair. Terry cloth, microfiber, or synthetic blends can cause friction and lead to frizz, the softness of cotton minimizes hair cuticle disruption which means reduced frizz. They also wick away excess moisture without stripping your hair of its natural oils. Opting for 100% cotton promotes sustainability, as it is a biodegradable material that has a lower environmental impact compared to synthetic alternatives.

We recommend washing the towel first upon receiving it. It's never a bad idea to wash a fabric product before using it. However, it is your up to you! Our hair towels are freshly produced with organic 100% cotton before packaging and shipping.